Our Professions

Compagnie du Mont-Blanc

OUR PROFESSIONS

The Compagnie du Mont-Blanc’s organisation consists of several departments:

Management

Administrative & Financial


Management

Quality & Customer Relations


Management

Human ressources


Management

Sales & Marketing


Management

Technical


All these management services are made up of positions that are specific to them but which are nevertheless common to the whole company.

Accordingly, they are not all listed on our web site. If you would like to apply for one of them, all you need to do is indicate your choice on the dedicated application form.

NOS METIERS

Customers reception & Sales Staff

Customer reception takes place all along the chain; each link is a player who makes a contribution to customer satisfaction and to ensuring their loyalty. A quality service can only be provided by offering a targeted product and interpreting everyone’s expectations. Our sales staff listens to our clients in order to offer the product that suits them and answers their expectations and provides relevant information to help with choices. Sales can be made through a variety of channels – direct sales at our ticket offices, by downloading the product from our web site, sales through clearly indentified intermediaries and on-line sales. Additionally, to keep our clients informed in real time, we have centralised information and we continually broadcast operating conditions and snow conditions in our ski areas on our web site and on information panels situated in the town centre. Information can also be obtained by calling our PC Reception. To effectively fulfil these tasks, teams are at customer’s disposal. Their role – to welcome, to give directions, to advise and inform customers in real time. Ensuring such a service on a daily basis requires the presence of several staff members:

  • Salesperson
  • Switchboard operator
  • Webmaster
  • On-line sales assistant
  • Head receptionist
  • Ambassador

Restoration

The Compagnie du Mont Blanc Restauration recruits all year round for the summer and winter seasons. Specialists in high altitude catering with more than fifteen sales points, apply and enjoy a unique experience. The Compagnie du Mont Blanc Restauration relies on its human dimension, with an available and attentive supervisory team on the ground. In order to fulfil everyone’s motivation and development ambitions, the company takes pains to provide its employees with stability and diversity and to provide them with career opportunities. The key to success – a shared desire to succeed, blending work, dynamism, loyalty, quality and finally innovation! Ensuring such a service on a daily basis requires the presence of several staff members:

  • kitchen assistant
  • pastry chef
  • chef de partie
  • commis, cook
  • washer-up
  • self-service cashier
  • souvenir shop employee

Lifts

Staff are on site at each installation to operate the lifts,cable cars, telecabins, fixed and “de-clutchable” chairlifts and draglifts. The role of the staff – to operate the installation in accordance with the safety regulations, to ensure peoples’ safety by following the procedures and instructions in force, to ensure the correct running of the installations through conformity inspections, to ensure clear access to the installations, to control the flow of passengers in accordance with the period, to assist passengers when boarding and on arrival at the top station and to inspect tickets. Beyond these technical skills, the ongoing role of our staff is to ensure passengers a high quality of reception and service by providing them with advice and all the information relative to the attraction. Ensuring such a service on a daily basis requires the presence of several staff members:

    • Chairlift operator
    • Chairlift supervisor
    • Telecabin operator
    • Telecabin supervisor
    • Cable car operator
    • Cabin crew
    • Draglift operator
    • Operations manager

Trains

There are just 3 rack railways in France. Two are managed and operated by the Compagnie du Mont-Blanc – the Montenvers – Mer de Glace train and the Mont-Blanc Tramway. Our wish – to give our clients a dream train ride on a mountainside rack railway that will enable them to discover or rediscover the beauty of the location and the surrounding peaks. The role of the on-site staff – to drive the train in accordance with safety regulations, to ensure people’s safety by following the procedures and instructions in force, to ensure the correct running of the installations through the regular conformity inspections required by the regulations, to control the flow of passengers in accordance with the period, to assist passengers when boarding and on arrival at the top station, to inspect tickets. Beyond these technical skills, the ongoing role of our staff is to ensure a high quality reception and service for passengers by providing them with advice and all the information relative to the attraction. To ensure such a service on a daily requires the presence of several staff members:

  • Train driver
  • Guard
  • Operations manager
  • Electrician
  • Mechanic

COVID-19 : L’ensemble de nos services sont fermés

Chers clients, chers partenaires,

Dans le cadre des mesures prises dans la lutte contre le CORONA VIRUS et conformément au confinement annoncé, l’ensemble de nos services sont fermés à compter de ce jour (le 16 mars) et jusqu’à nouvel ordre.

Un service minimum et provisoire est maintenu sur nos différentes installations afin de poursuivre pendant les prochains jours les opérations de fermetures et sécurisation de nos installations ainsi que les restaurants d’altitude.

Un service minimum est également maintenu grâce au télétravail sur les fonctions exploitation, techniques, administratives et financières, ressources humaines, commerciales – marketing – communication sous la responsabilité de la présidence du groupe Compagnie du Mont Blanc.

Vous pouvez nous contacter par email : info@montblancnaturalresort.com